The value of all unresolved transaction disputesģ% of your payments processed daily averaged over the past 28 days Summary of Tier definitionsġ00% of the payments processed over the past 7 days If at any time your ODR reaches the 1.0% threshold, you’ll be reverted to Reserve Tier II without notice until you again meet the criteria for Reserve Tier II-Plus. If you’re placed in Reserve Tier II-Plus, Amazon Pay only holds the amount of unresolved transaction disputes (chargebacks and A-to-z Guarantee claims). You can review your ODR information on Seller Central. If you are in Reserve Tier II, you’re automatically placed in Reserve Tier II-Plus if you have maintained an ODR below 1.0% averaged over the preceding 60 days.
#AMAZON OPEN ORDERS MEANING UPGRADE#
We will review an account for Reserve Tier II upgrade consideration no more than once every six months. Your reason for requesting the upgrade to Reserve Tier II.In your email, be sure to include the following information: To request consideration for an upgrade to Reserve Tier II, contact us. Your Amazon Pay account may be eligible for an upgrade to Reserve Tier II if you have been an Amazon Pay merchant for at least 6 months, have a minimum of 100 completed orders, and have maintained an Order Defect Rate (ODR) below 1.0%.
Requesting upgrade to Reserve Tier II before a year with Amazon Pay
The Reserve Tier II amount is 3% of your daily processed payments averaged over the past 28 days or the total amount of any unresolved transaction disputes (chargebacks and Amazon Pay A-to-z Guarantee claims), whichever is greater. Reserve Tier IIĪfter a year of using Amazon Pay and if you have a minimum of 100 completed orders with us, you are upgraded to Reserve Tier II. In addition, we hold the amount of all unresolved transaction disputes (chargebacks and Amazon Pay A-to-z Guarantee claims). For Reserve Tier I, 100% of the funds received for processed transactions are held in reserve for seven days after the transaction processing date, before being automatically disbursed to your bank account.
#AMAZON OPEN ORDERS MEANING REGISTRATION#
Watch this detailed video to help you understand Amazon Pay's Reserve PolicyĪmazon Pay- Understanding Amazon Pay's Reserve Policy- length: 2:43Īfter you complete registration and start transacting, you’re placed in Reserve Tier I. Merchant help > Getting paid Amazon Pay reserve policyĪmazon Pay requires a reserve to manage financial liability created from transaction disputes from your customers, including chargebacks and Amazon Pay A-to-z Guarantee claims.Īmazon Pay uses a tiered model to determine the reserve rate that applies to you and calculates your reserve amount based on the Reserve Tier you qualify for.
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